Privacy Policy

Last Updated: 2026-10-15

Welcome to the IELTS with AI Privacy Policy ("Policy"). It explains what information the IELTS with AI: Test Prep mobile app ("App") collects, how we use and store it, and who we share it with. Please read it together with our Terms of Use at https://ieltswithaiapp.com/terms/.

IELTS with AI is an independent app and is not affiliated with or endorsed by the IELTS test owners. AI band scores in the App are practice estimates, not official IELTS results.

Our services run on Google Cloud and Firebase, mainly in the United States, so your information will be sent to and processed in the United States wherever you live.

1. INFORMATION WE COLLECT

a. Account and profile information

You can use the App as a guest or create an account with email and password, Google or Apple. When you create an account we collect:

• Name (if you give one) and email address;
• Sign-in method;
• Your IELTS exam date, target band and module (Academic or General Training), if you enter them;
• App language.

If you sign in with Google or Apple, that provider shares your name and email address with us. With Apple you can hide your email, in which case Apple gives us a private relay address. We do not collect your date of birth, gender or location.

b. Guest mode

As a guest you sign in anonymously. Your study log stays on your device and nothing is stored under your name on our servers. If you later create an account, your study log from the device is copied to your new account.

c. Practice and progress

When you are signed in we store your practice activity: which daily questions and study items you did, your scores, word counts and recording lengths, your streak and your Word of the Day progress.

d. Writing answers and speaking recordings (AI scoring)

• When you ask for an AI Writing score or review, the text of your answer is sent to our server and to Google's Gemini AI model to produce the score or review. We store the AI result (band scores, strengths, weaknesses, next steps, model answer, number of corrections and a summary) and the length of your answer. We do not store the text of your answer.
• When you ask for an AI Speaking score, the App records your voice with your permission and uploads the recording to our Cloud Storage. Our server sends it to Google's Gemini AI model, which transcribes and scores it. The recording is deleted from our storage as soon as the scoring call ends, whether it succeeds or not. We store the transcript of your answer and the AI result.
• We also count how many AI requests you make each day to apply the daily limits.

e. Purchases

Gold subscriptions are bought through the Apple App Store or Google Play. They handle your payment, and we never receive your card details. To unlock Gold we verify each purchase on our server with Apple or Google and keep a record of it: the product, store, transaction ID or purchase token, expiry date, the store receipt and notifications the stores send us about your subscription.

f. Device and diagnostic information

• Device details: device model or name, operating system and version, app version, platform and locale.
• Usage analytics through Firebase Analytics: events such as screens opened and features used.
• Crash reports through Firebase Crashlytics, linked to your user ID, app version and operating system.
• A push notification token (Firebase Cloud Messaging) so we can notify you, for example when we reply to your message.

g. Advertising

Free users see ads served by Google AdMob. Before ads are shown, the App asks for your consent through Google's consent form where required, and on iPhone it asks for permission to track (App Tracking Transparency). Depending on your choices, Google may use your device's advertising identifier and IP address to show personalised or non-personalised ads and to measure them. Gold removes ads.

h. Messages you send us

If you send feedback in Settings or report a sign-in problem, we store your message with your email, name or user ID, device model, operating system, app version and platform so we can reply.

i. Cookies

The App does not use browser cookies. It uses identifiers provided by the SDKs above (Firebase installation ID, push token and, with your consent, the advertising identifier). This website does not set cookies.

2. HOW WE USE YOUR INFORMATION

• To provide the App: your account, daily lessons, study history, streak and AI scoring;
• To unlock and restore Gold and to apply daily AI limits;
• To answer your messages and send notifications you have allowed, such as exam-day reminders and replies to your messages;
• To understand how the App is used, fix crashes and improve it;
• To show ads to free users, according to your consent choices;
• To prevent abuse and to enforce our Terms of Use.

We do not sell your personal information, and we do not send you marketing emails.

Lawful basis

Under EU and UK data protection laws we rely on: contract, to provide the App and Gold you asked for (account, practice, AI scoring, purchases); legitimate interests, for analytics, crash reports, security and replying to you; and consent, for personalised ads and tracking (you can change this in the consent form and in your device settings) and for microphone access and notifications.

3. WHO WE SHARE IT WITH

We share information only with the service providers we use to run the App:

• Google Firebase and Google Cloud (sign-in, database, file storage, server functions, analytics, crash reports, push notifications and app integrity checks);
• Google Gemini API (scoring Writing answers and Speaking recordings);
• Google AdMob (ads for free users);
• Apple and Google (sign-in with Apple or Google, purchases and purchase verification);
• Pexels (the Word of the Day is sent to fetch a matching picture; no personal information is included);
• Hugging Face (the App downloads an on-device text-to-speech model once; speech is then generated on your device).

We may also disclose information if the law requires it or to protect our users and the App.

4. SECURITY

We use Firebase security rules so that, from the App, only you can read your own account data, and speaking recordings can only be uploaded to your own folder. Data is encrypted in transit. No system is ever completely secure, though, and we cannot guarantee that unauthorised access will never happen. To help keep your account safe:

• Do not share your password with anyone;
• Change your password from time to time;
• If you think someone has accessed your account, email us at [email protected].

5. LINKING GOOGLE OR APPLE ACCOUNTS

When you sign in with Google or Apple, you allow that provider to share your name and email address with us, and we use them to create your IELTS with AI account. If you remove IELTS with AI from your Google or Apple account settings, we will no longer receive data from them, but we keep the information we received when you signed up until your account and data are deleted (see section 7).

6. YOUR RIGHTS

Depending on where you live, privacy laws may give you the right to:

• Be informed about what personal data we process and why (this Policy);
• Access a copy of your data;
• Correct inaccurate data;
• Have your data deleted;
• Restrict or object to certain processing, including processing based on legitimate interests;
• Receive your data in a machine-readable format;
• Withdraw consent at any time, for example for personalised ads.

To use any of these rights, email [email protected]. We may ask for information to confirm your identity first. If you are not happy with our answer, you can complain to your local data protection authority, for example the Information Commissioner's Office (www.ico.org.uk) in the UK.

7. DATA RETENTION AND DELETION

We keep your account, practice records and AI results while your account exists. The App shows free users the last 3 days of study history and Gold users 90 days, but that is a display limit, not a deletion schedule. The App also keeps its own copy of your study log on your device for 90 days.

• Speaking recordings are deleted from our storage as soon as scoring ends.
• Settings > Delete Account deletes your sign-in account and your main profile record.
• To have everything else linked to your email deleted (practice activity, AI results and transcripts, usage counts and messages you sent us), email [email protected] from the address on your account and we will delete it.
• We keep purchase records as long as we need them for tax, accounting and dispute purposes, even after your account is deleted.
• Deleting your account or the App does not cancel a Gold subscription; cancel it in the App Store or Google Play.

8. CHILDREN

The App is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email us and we will delete it.

9. CHANGES TO THIS POLICY

We may update this Policy as the App changes. We will post the new version on this page with a new Last Updated date, and for material changes we will also let you know in the App.

10. CONTACT

IELTS with AI, [email protected]